All visitors or Customers (collectively called Users) that utilize the Platform warrant that they are of legal age to enter into a contract or are under the supervision of a parent or legal guardian.
1. Order Acceptance and Cancellation
When an order is placed on the Platform a notification will be sent to the Customer confirming the details of the order and providing an order number. The Customer is required to confirm the details of the order placed to ensure that it is in line with their purchase intention. However the Assembly reserves the right to reject the order for any reason at its discretion and will not be obliged to fulfill the order. If the Assembly decides to cancel an order the Customer will be notified of such cancellation and if prepaid the Assembly will only be liable to refund the amount paid. The amount paid for the order will be refunded in the original form of payment. Orders placed using a shopping voucher will be available immediately to use once the order is canceled. Promotions will be refunded and reactivated in the account of the Customer, as long as the promotion is yet to expire.
2. Customized Items and Preorders
Once a customized item or preorder request is accepted by the designer, we will not be able to make changes to the order. This includes size changes, style changes, quantities, etc. We will try to accommodate late requests for changes to customized items or preorder requests, but this is purely at the discretion of the designer.
As soon as the customized item or preorder request has been placed and the listing has closed, it cannot be canceled.
Any delays, production changes, or cancellations will be communicated to the customer as soon as it is confirmed by the designer. Any other cancellation requests are at the discretion of The Assembly – See It Shop It and may only be refunded as a shopping voucher.
3. Standard Orders
Standard orders may be canceled any time before the order is packed by contacting care@theassemblyhub.com as soon as possible. You will receive a full refund, including any shipping, duties, and/or regional taxes.
4. Payment Terms
Terms of payment are within our sole discretion and, unless otherwise agreed by us in writing, shall be as follows:All orders are subject to verification for security reasons. You will be contacted and will have 48 hours to complete verification process should any issue arise with your payment. If you do not respond after such time, you will be notified and the order will be canceled and refunded in the original payment method.GBP Payments may be processed in United States dollars or Euros. Charges for shipping and handling will be made in accordance with our then-current shipping policies, as described below. Payments made on debit/credit cards outside of the Naira currency will be calculated using currency conversion on www.xe.com on the day of the transaction. You agree that The Company is not responsible for any credit shortages due to currency conversion rates.
If you order Products available for immediate shipping, you will be required to pay the full amount due, plus shipping fees and any taxes and/or duties associated with the Product at the time you place your order.
For customized or Preorder Items. Please be aware that because of the nature of such transactions, you should expect a wait period of approximately two to four (2 to 4) weeks between the date you place your order and the date that the Product is ready for shipment. The estimated delivery window will be noted on the Product page of the respective product listing.
Please note that all payments will be handled through a third party payment processing platform and will be subject to their terms and conditions as applicable. The Charges paid for processing of the payment shall be non-refundable.
5. Changes in Products and Pricing
We are constantly updating and revising our offerings of Products, and we may discontinue Products at any time without notice. All pricing for the Products is subject to change. For all of our prices and Products, we reserve the right to make adjustments due to changing market conditions, Product discontinuation, manufacturer price changes, errors in advertisements, and other extenuating circumstances. If the price of an order changes after you’ve paid for it in full or after you’ve paid the down payment, your order will be canceled and your monies refunded.We attempt to be as accurate as possible with Product descriptions and prices. However, we do not warrant that Product descriptions or prices are accurate. In the event that a Product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or Product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for Products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit or debit card has been charged. If your credit or debit card has already been charged for the purchase and your order is canceled, we shall immediately issue a refund to your credit or debit card account in the amount of the charge and advise you of the canceled order. If you are not completely satisfied with your purchase, you may return it in accordance with our Return Policy.
6. Shipping Fees, Taxes, and International Duties
If you are shipping within Nigeria value added tax (VAT) will be charged on such orders. For preorder Products, this tax will be charged at such time as the Product is ready for shipment and for all other Products, this tax will be charged at the time you place your order for the Product. If you are shipping outside the Nigeria on a DDP (Delivery Duty Paid) basis, import taxes and duties will be automatically applied at the time of checkout.
For customized or preorder Products, all relevant shipping fees, import taxes, and duties will be charged at such time as the Product is ready for shipment and for all other Products, such shipping fees, import taxes, and duties will be charged at the time you place your order for the Product. The costs of shipping and any import taxes, and duties paid are non-refundable.
If you are shipping outside of Nigeria on a DDU (Delivery Duty Unpaid) basis, no taxes or duties will be charged by The Assembly. This detail will be noted at Checkout and on the confirmation email sent once order has been placed. As the recipient, you will be responsible and liable for all import duties, customs and local sales taxes levied by the country you are shipping to. Payment of these amounts will be necessary to release your order from customs on arrival.
7. Shipping Policy
We offer a variety of shipping options to meet your shipping needs. Please check the shipping options at checkout for specific delivery options and fees. No Cash on Delivery orders can be accepted.Please note that the posted shipping time frame, if provided, may vary from item to item. The posted shipping time frame is contingent upon credit card approval and may be delayed should we experience difficulties in obtaining authorization.These shipping terms, including the terms set forth in our Shipping Guidelines, are accepted by you by placing an order with us.All orders are dispatched with ‘No Signature Required.’ The Assembly is not responsible for any loss or liability or damage that may result from leaving your package at the shipping address without a signature. If you prefer to have your order shipped with ‘Signature Required’ please contact care@theassemblyhub.com so that we may make arrangements.The Assembly is also not responsible for any international shipping delays caused by the customs clearance process.
8. Product pricing and descriptions
We attempt to be as accurate as possible with Product descriptions and prices. However, we do not warrant that Product descriptions or prices are accurate. In the event that a Product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or Product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for Products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit or debit card has been charged. If your credit or debit card has already been charged for the purchase and your order is canceled, we shall immediately issue a refund to your credit or debit card account in the amount of the charge and advise you of the canceled order. If you are not completely satisfied with your purchase, you may return it in accordance with our Return Policy.
9. Limitation of Liability
In no event shall we or our suppliers have any obligations or liabilities to you or any other person for loss of profits, for loss of business or use, or for incidental, punitive, special or consequential damages, whether based on contract, tort (including negligence), products liability, or any other theory or form of action, even if we have been advised of the possibility thereof, arising out of or in connection with the sale, delivery, or use of the Products. Our sole and entire maximum liability (and the liability of our suppliers) for any reason, and your sole and exclusive remedy for any cause whatsoever, shall be limited to the actual amount paid by you for the Products you have ordered through our Website.
10. Password Protection
Each Customer will be given a Password for the use of the Platform. This password must be kept secret. All Customers are liable for any activities undertaken using their Username and the associated password. The Customer is responsible for maintaining the confidentiality of all Account information.
11. Indemnification
All Customer agree to defend, indemnify and hold harmless the Assembly and its subsidiaries, agents, managers, and other affiliated companies, and their employees, contractors, agents, officers and directors from and against any and all losses, costs, expenses, damages or other liabilities (including reasonable attorneys’ fees) incurred by such parties from and against any cost, liability, loss, damage, cause of action, claim, suit, proceeding, demand or action brought by a third party against such parties in connection with:
12. Product Colors
We have made every effort possible to ensure the colors are displayed as accurately as possible. The Assembly cannot guarantee your computer’s monitor will accurately display the true color. If you have any questions about the color of an item please contact care@theassemblyhub.com prior to placing your order.
13. Final Sale
All products not eligible to be returned will be noted in the Product Details. No returns or exchanges will be accepted on the following items and sales of the following items are considered Final Sale. Note that the list below is not exhaustive:
14. Contests and Promotions
On occasion The Assembly issues promotional codes, site credits, and similar “gift certificates” which will provide a credit towards a purchase on the platform when redeemed at checkout. These codes are non-transferrable, and are to be used only by the intended recipient. In particular, The Assembly reserves the right to cancel a promotion and/or to reject redemption of a promotional code when the total value of the promotional code exceeds a certain value, generally the price of the item for which the promotional code is used.Promotions are only eligible for full-priced products and are limited to one per transaction. Minimum spends may be required and will be communicated on any correspondence. Where a promotion has been communicated via email, the promotional code is non-transferable and the email address provided during checkout must be the same as the email address to which the promotion was sent. The Assembly shall not be liable to any customer for any financial loss arising out of the refusal, cancellation or withdrawal of a promotion or any failure or inability of a customer to use a promotional code for any reason.Promotional codes do not cover the costs of any shipping, duties, and/or regional taxes where applicable. All promotions have an expiration date which will be indicated in your account or in any communication to the customer. Once a promotion has expired the amount may not be refunded. If the promotion is still active, it will be refunded back to the customer’s account to be used towards a future order.Any and all The Assembly contest rules and regulations will be communicated directly to the customer.
15. External Links
The Platform may contain links to other websites and may forward a User to other websites within the same, or a new, Internet browser window. These websites are not under the control of the Assembly and the existence of a link on the Platform does not imply any endorsement of the linked websites or any affiliation between the Assembly and the owners of the linked websites. The User is advised to carry out its due diligence before having any dealings with the Websites. The Assembly shall not be liable for any loss or damages that may arise from the use of any third party websites.
16. Intellectual PropertyThe Assembly owns all the materials on the Platform. The Materials on the Platform include, but are not limited to its software, scripts text, trade names, logos and trademarks are the property of The Assembly and are protected by copyright laws. The Assembly does not transfer any right, title or interest to the User. The User may not utilize the materials on the Platform or any of its Intellectual Property without prior written permission. Any infringement of this provision shall be prosecuted to the full extent of the law.
17. Prohibited UsesThe User is prohibited from utilizing the Platform in any of the following ways:(a) For any unlawful purpose or to solicit others to perform or participate in any unlawful acts; (b) To infringe upon or violate our intellectual property rights or the intellectual property rights of others; (c) To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;(d) To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (e) For any obscene or immoral purpose;
18. Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these T&C’s, such determination shall not affect the validity and enforceability of any other remaining provisions.
19. Termination
The Assembly may terminate the access of the User to the Platform in its own discretion without notice if it has reason to believe the User has violated any of the terms of this T&C’s. The User will be liable for all amounts due up to and including the date of termination.
20. Amendments
The Assembly may terminate, change, suspend or discontinue any aspect of the Platform at any time and without notice. The Assembly reserves the right to change, modify, add or remove any portion of the T&C’s in whole or in part, at any time and without notice. Your continued use of the Platform after any changes to these T&C’s as amended and posted on the Platform will be considered acceptance of those changes.
21. Miscellaneous
These T&C’s constitute the entire agreement and understanding between the Assembly and the User. These terms and conditions may not be altered, supplemented, or amended by the use of any other documents. The laws of Nigeria will apply to all matters relating to the use of this Platform and the purchase of Products. The parties agree and hereby submit to the exclusive jurisdiction of the Laws of Federal Republic of Nigeria located in Lagos with respect to such matters.
22. ENQUIRIES
Any questions relating to these T&C’s or any other service offered on the Platform should be sent to care@theassemblyhub.com