Sales Associate – The Aga Concept

Nov 23, 2021

Full-Time

The Aga Concept is looking for a Sales Associate that would play a pivotal role in achieving sales targets and generating revenue for the organization.

RESPONSIBILITIES

  • Ensure that each customer receives outstanding service by providing a customer-friendly environment which includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge and other components of customer service.
  • Support in designing and implementing a strategic business plan that expands the company’s customer base and ensure its strong presence.
  • Achieve growth and hit sales targets by successfully managing the sales team.
  • Keeping track of content on social media page to be aware of social media content/ store campaigns
  • Following up on all sales enquires on all channels (website, Instagram, Emails, WhatsApp’s and Telephone,)
  • Identify emerging markets and market shifts while being fully aware of new products and competition status.
  • Ensure compliance with all policies and procedures through retail management and staff meetings, store walk-through and audits, etc.
  • Present and report sales performances, share information with appropriate authorities, recommend appropriate price adjustments, reports revenue expenses and create realistic forecasts to the management team.
  • Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
  • Own recruiting, objectives setting, coaching and performance monitoring of sales representatives.
  • Supporting Documents. (Procurement, Inventory & Stockist report).
  • Ensure appropriate merchandise stock levels, merchandise adjacencies and presentations; ensure the shop floor is adequately stocked.
  • Receive inventory, confirm stock levels of received goods and ensure that items are in line with quantity and quality expectations, report to appropriate authorities.
  • Complete cash and sales reconciliation at the end of each day.
  • Review retail trends and product performance; recommend and initiate changes for maximizing goals and objectives.
  • Updating and keeping track of inventory in Epos now system & excel sheet. And ensure that inventory of all items is taken every week

COMPETENCY AND SKILL REQUIREMENTS

  • Knowledge of trends and developments in the Arts and Design Business.
  • Good knowledge of MS Office, IT and specialist design software.
  • Hands-on General Management Knowledge.
  • Business Development.
  • Creating and implementing a sales plan
  • Meeting sales goals by monitoring progress
  • Analysing sales data
  • Negotiation Skills.
  • Relationship Management Skills.
  • Ability to manage staff, budgets, and projects.
  • Exceptional Communication Skills.
  • Business and Report Writing Skills.
  • Coaching and Mentoring Skills.

EXPERIENCE AND QUALIFICATION

  • A first degree in any relevant discipline preferably Business Administration or Design Management or Marketing.
  • Five (2) years experience in a retail store.
  • At least 1 years’ experience with a Gallery, Design studio or any related business with responsibility for Profit & Loss and Administration.
  • Three to five years of sales experience
  • Proven track record of positive sales performance selling lifestyle or household products.

PERSON SPECIFICATION

  • Good grooming and professional outlook.
  • Very good customer service and people management skills.
  • Good crisis/conflict management skills.
  • Very good attention to detail skills.
  • Must be able to manage multiple priorities and take initiative.
  • Good networking and teaming skills.
  • A hard worker with a proactive attitude.
  • Must be trustworthy and reliable.
  • Must be professional with a proactive approach to work.

Working Hours

5 days a week (workdays are alternated) :
9am and 7pm on Mondays to Saturdays.

12pm – 6pm on Sundays –

HOW TO APPLY:

Send your application with CV & Cover Letter to work@theassemblyhub.com with the subject “Sales Associate – The Aga Concept”

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